Winter Storm Cleanup

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Record Demand Extends Completion Date For Storm Cleanup

Four divisions in two departments continue working to complete storm debris and other Brush and Bulky Item Collection (BABIC) services caused by the December ice storm. An unprecedented 47 percent of Richardson’s home owners have requested BABIC service. The requests also include normal and seasonal pickup such as cleanup for used appliances or Christmas tree collection.

Extra work crews have been pulled in to help get Richardson neighborhoods back to normal as quickly as possible. Water maintenance and street workers have joined solid waste division workers and Parks and Recreation Department workers are also helping in the effort to catch up on the more than 13,000 calls for service; which is the highest number of calls the City has ever received for BABIC service in one month. City workers had hoped to complete all of the calls by the end of December, but the record demand has pushed out completion estimates into sometime in January depending on how many more calls are received.

Residents are asked to place brush, branches and other storm debris by the front curb on their property in their normal bulky item pickup location and to schedule a pickup. Collection service can be scheduled online at or by calling 972-744-4111. Smart phone users can also download the City’s mobile application to request service.