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Richardson Fire Department Receives Class 1 Rating
Posted Date: 1/14/2014 9:45 AM
ISO 1 Award PresentationFrom left to right: Council Members Kendal Hartley, Scott Dunn and Mark Solomon; Mayor Laura Maczka; Deputy State Fire Marshal Jesse Williams; ISO Mitigation Manager Phillip Bradley; ISO Field Representative Mike McCormack; Richardson Fire Chief Alan Palomba; Mayor Pro Tem Bob Townsend; and Council Members Paul Voelker and Steve Mitchell.


The Richardson Fire Department officially received its Class 1 ISO rating during last night’s City Council work session meeting. The presentation was made by the Texas State Fire Marshal’s Office and the Insurance Services Office (ISO), a leading supplier of statistical, underwriting and actuarial information for the property/casualty insurance industry.

The ISO rating is used to measure the quality and effectiveness of fire protection in a community. Additionally, it allows residential and commercial property owners the opportunity to obtain the best possible insurance rates.

“This superior rating reflects the hard work and dedication of the men and women of the Richardson Fire Department to maintain such high standards of fire protection for the residents of this community,” said Richardson Mayor Laura Maczka. “Earning this rating is something to be extremely proud of, and I applaud everyone responsible.”

With this classification, the Richardson Fire Department is listed among an elite group of departments as it is one of only 56 municipalities in the U.S., and one of only 14 departments in Texas, to receive a Class 1 rating.

“Earning a Class 1 rating is a tremendous accomplishment for the City of Richardson and will have a lasting positive effect on our commercial property owners,” said Richardson Chamber of Commerce Board Chair Joe Costantino. “Being one of only a few communities in the state to earn this classification, and creating the opportunity for companies to have lower insurance rates, positions Richardson to become an even more attractive place to do business."

As part of its evaluation, the ISO collects information on municipal fire-protection efforts in communities throughout the U.S. ISO’s Public Protection Classification (PPC) Program helps establish appropriate fire insurance premiums for residential and commercial properties and provides insurance companies with reliable, up-to-date information about a community’s fire protection services. The formal assessment process consisted of three major areas:

  • Fire department (staffing, equipment, training, and emergency response capabilities).
  • Water supply system (highlighting the water supply a community uses for fire suppression).
  • Fire alarm and communications system (which centers on facilities and support for handling and dispatching alarms).

The ISO evaluation of the fire department accounts for 50 percent of the rating; while water supply accounts for 40 percent, and the department’s communication system accounts for the final 10 percent.

The ISO commended the Richardson Fire Department for adapting to the demands of a changing environment and congratulated the City for its commitment to serve the needs of the community’s property owners and residents.

“A Class 1 rating is not easy to earn,” said Richardson Fire Chief Alan Palomba. “To do so takes a collective effort by so many associated with the City and the community. Because of upgrades to our communications operations, water systems, facilities and training, we were able to maximize our rating. Many of these components were possible through the passing of the 2010 Bond program, and I want to thank everyone for their support allowing us to achieve this rating.”

About the ISO
ISO is a New York-based advisory organization that serves the property and casualty insurance industry by providing inspection services, insurance coverage form development and statistical services. ISO has Texas offices in Dallas and Austin.