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Week In Review, Sept. 7, 2018

Post Date:09/07/2018

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Sept. 7, 2018
Here is the latest edition of Week In Review - a series of weekly messages from the Mayor and City Council to help Richardson residents and businesses keep up to date on events at City Hall. If you would like to sign up to receive this in a weekly e-mail click here.


Water Line Repaired as Community Pulls Together
The City lifted a mandatory water conservation order Monday after the North Texas Municipal Water District (NTMWD) reported it had completed repairs to a major treated water pipeline that broke in northeast Richardson Aug. 30.

Conservation measures in Richardson and five nearby cities were required to ensure uninterrupted water service for essential uses. In Richardson, lawn irrigation was prohibited and residents were advised to limit water use to drinking, cooking, showering and other essential activities until service could be fully restored to the broken line. Results of those efforts were immediately noticeable by City water managers, who express their deepest gratitude to the community for pulling together and keeping City water towers filled to acceptable levels. Some residents also had to be without power to ensure the safety of crews working to repair the break, and their patience is also appreciated.

The affected water line, in the 4500 block of Crystal Mountain Drive, is one of two large transmission lines maintained by NTMWD in the area. Mandatory evacuation was required on some streets near the break due to flooding.

The NTMWD will continue to work to determine the cause of the pipeline failure and will communicate with affected homeowners as additional information is available. If you have questions or would like more information, visit or call the District’s main office at 972-442-5405.

City Utilizes Multiple Departments in Water Emergency Response
While crews from the North Texas Municipal Water District (NTMWD) were working 24/7 to locate and repair last week’s major water line break, several City departments worked around the clock as well to keep the surrounding community safe, to keep residents informed and to keep essential water service flowing. The following is a brief glimpse of the collaborative efforts made by City personnel during and after the incident:

  • Richardson Fire Department (RFD) personnel were the first responders at the scene, initiating rescue operations and coordinating the evacuation of 21 homes, utilizing the Swift Water Rescue team. Additional RFD units initiated power cut-offs to the impacted residential area, evaluated gas meters for damage and leaks and coordinated with Atmos. They also helped with traffic control and securing the perimeter until the area was safe; worked with NTMWD and coordinated confined space entry for a welder to repair the line; and coordinated with Building Inspection and Oncor for safe re-powering of the neighborhood, which included performing house-by-house safety checks for electrical shorts and any signs of fire as electricity was turned back on.

  • Public Services (specifically, Utility Systems Operations) was by far the most heavily involved department and staff worked around the clock throughout the response. They coordinated directly with the District and continuously monitored City water lines in the affected area as well as system wide to ensure sufficient water levels. In the aftermath of the emergency, Public Services is working with Capital Projects to evaluate impacts to the City’s sewer and stormwater systems, and the Parks Department and Public Services are working together on cleanup of the impacted area.

  • Richardson Police Department (RPD) units worked with RFD to block off areas for safety and then secured the area, maintaining a presence overnight both Thursday and Friday until power could be restored to the impacted area. Dispatch coordinated response efforts from the time of the initial call until all RPD and RFD units cleared the scene.
  • Communications staff updated the City’s website continuously throughout the five days of repair and kept the public informed through press releases and social media posts. They coordinated with the Office of Emergency Management in sending out messages via the Emergency Notification System.
  • The Office of Emergency Management (OEM) activated the Emergency Operations Center (EOC) Thursday afternoon, and several departments including Fire, Police (including Dispatch), CMO, Communications and Public Services had a presence there for the first 24-48 hours after the break, as did OEM staff. The OEM activated a phone bank at the EOC with Health Department employees staffing the majority of phone bank positions. OEM staff also coordinated (along with Traffic) dynamic message board deployment (11 boards total) for water conservation messaging as well as emergency scene light trailers.

In addition, Community Services staff worked long hours contacting all Richardson apartment complexes to initiate voluntary water curtailment and worked throughout the community on code enforcement related to the mandatory water restrictions. The GIS Department worked to support all departments with mapping of the damaged area and infrastructure (including power and water lines).

City has Multiple Communication Channels Available in an Emergency
During and after an emergency, disseminating timely and accurate information is extremely important. To ensure this goal is met, the City is reminding everyone of the numerous communications channels at its disposal to keep residents informed:

  • The City has accounts on Twitter, Facebook and NextDoor and these may be accessed at
  • The City offers news updates and notifications via e-mail by signing up at
  • Press releases are posted to and are shared on social media to ensure they reach a greater audience.
  • The City’s television channel can be found on both Spectrum (channel 16) and AT&T U-Verse (channel 99), as well as online at
  • Emergency content placed on the television channel will also be uploaded to the City’s YouTube page, allowing residents to share videos on social media.
  • Community Emergency Notification System (ENS)—This system allows the City to rapidly notify residents and businesses through calls, texts and e-mails and provide critical information quickly in a variety of situations such as utility or water service outages, unexpected road closures and building or neighborhood evacuations. For more information and to sign up, go to Please note: at this time, the City’s ENS is not used for events such as severe thunderstorms or tornado warnings. In the case of severe weather, residents should turn to local media for up-to-the-minute weather reports. However, in the aftermath of a severe storm, the City will use its communications channels to provide critical information directly to residents.


Richardson Ranked 7th Best Real Estate Market in Nation
Personal finance website WalletHub announced this week it has ranked Richardson as the 7th Best Real Estate Market overall in the U.S. and 5th among small cities (population less than 150,000). To determine the most attractive real estate markets, WalletHub compared 300 cities of varying sizes across 22 key indicators of economic strength and housing market appeal. The data set ranges from median home price appreciation to home sales turnover rate to job growth.

For the complete findings, click here.


RPD Hosts Free Family Movie Event Sept. 12: “Home Alone”
The Richardson Police Department (RPD) will host “Popcorn with Police,” Wednesday, Sept. 12 at Alamo Drafthouse Richardson, 100 S. Central Expwy. Watch a free showing of the 1990 PG-rated movie, “Home Alone,” alongside RPD officers and help stock Network of Community Ministries’ food pantry. Attendees are encouraged to bring canned food items that will go towards RPD’s annual National Night Out “Can Do” project.

Pre-show begins at 6 p.m. with the movie following at 6:30 p.m. Tickets are free at the box office that night or to reserve your seat ahead of time, purchase a $5 Alamo Drafthouse food voucher online at

Dallas Record Show Sept. 8
Search for that hidden vinyl treasure you’ve been looking for as well as records by today’s current recording artists at the Dallas Record Show, Saturday, Sept. 8 from 10 a.m.-6 p.m. inside the Richardson Civic Center. The show also includes T-shirts, posters and other memorabilia/merchandise.

Early bird admission (8-10 a.m.) is available for $10; regular admission is $5. For more information and to purchase tickets online, visit Tickets may also be purchased at the door.

Free Yoga Returns to CityLine Sept. 8
CityLine Logo 200
CityLine will once again host outdoor yoga each Saturday beginning at 9 a.m., from Sept. 8-Oct. 27 at CityLine Plaza, 1150 State St. These complimentary classes led by certified instructors are designed for all levels including beginners.

Bring your own mat; children are welcome to attend as well. Classes are weather permitting—check the CityLine Facebook page for updates. Please arrive 15 minutes early. Free parking is available in the CityLine garages.

For more information, visit or follow CityLine on Facebook, Twitter and Instagram.


Flu Shot Clinic Sept. 12-13
The Richardson Senior Center, 820 W. Arapaho Rd., will host a flu shot clinic Sept. 12 from 9 a.m.-2 p.m. and Sept. 13 from 2-6 p.m. Vaccines offered include influenza for two ages groups (under and over age 65), and shingles.

Call 972-744-7800 to make an appointment or for more information.


For more upcoming shows and events, visit

Eisemann Center logo

At the Eisemann Center:

  • Viva Kultura: “The Ramayana” Sept. 9
    5 p.m. in the Hill Performance Hall. Tickets are $20-$100.
    With a cast from over 15 countries, the Poland-based nonprofit Viva Kultura celebrates India’s culture with a two-hour special that includes martial arts, dance and live music and a modern take on the classic tale, “Ramayana.”
  • Sneak Preview of Pegasus Theatre’s “The Cuban and the Redhead” Sept. 13
    8 p.m. in the Bank of America Theatre. Tickets are $25.
    Pegasus Theatre presents a special half price performance of “The Cuban and the Redhead,” a new musical about Lucille Ball and Desi Arnaz with an original score featuring 1940s big band sounds to Latin rhythms. The show begins a three-week run at the Eisemann Center Sept. 14.

Unless otherwise noted, tickets to Eisemann Center events are available at the Eisemann Center Ticket Office, 972-744-4650 and at

UT Dallas Logo with tagline
At UT Dallas:

  • Tracy Hicks Art Exhibit Continues Through Nov. 10; Reception Sept. 9
    Located at SP/N Gallery at Synergy Park North 2, 3020 Stewart Dr. (click here for Gallery hours). Gallery reception Sept. 9 from 4-6 p.m. Admission is free.
    In “The Works of Tracy Hicks: Collect Preserve Change,” the late Dallas-based artist Tracy Hicks (1946-2014) is featured in a retrospective look at a lifetime of art-science collaboration as demonstrated through his creating and collecting.
  • “A Conversation with Two Mexican Authors, Their Translator and a Publisher” Sept. 10
    7-8:30 p.m. in the Jonsson Academic Center, room 3.516. Admission is free.
    The Center for Translation Studies hosts two Mexican authors from the 2017 Bogotá 39 List—Eduardo Rabasa and Daniel Saldaña—along with their translator Christina McSweeney, and Dallas’s own Will Evans, founder of Deep Vellum publishing.
  • Confucius Institute Lecture Sept. 12
    7:30 p.m. in the Jonsson Performance Hall. Admission is free.
    The Confucius Institute presents Dr. On-cho Ng, Professor of History, Asian Studies and Philosophy at Pennsylvania State University, in a lecture entitled, “History and Individual: The Making of Humanistic Historiography in Traditional China.” For more information, click here.


Chamber Music International Sept. 8
Chamber Music International presents Cliburn medalist Joyce Yang in concert Saturday, Sept. 8 beginning at 7:30 p.m. at St. Barnabas Presbyterian Church, 1220 W. Belt Line Rd. The concert marks the kick-off of the U.S. portion of Yang’s world recital tour, featuring the U.S. premier of Elizabeth Younan’s Piano Sonata (2018).

Tickets are $10 for students, $40 for adults, $35 for seniors and $80 for families. For tickets or more information, visit or call 972-385-7267.

AIR Time Free Movie Series Kicks Off Sept. 11
Arts Incubator Richardson kicks off Season 9 of its popular AIR Time movie-and-discussion series Tuesday, Sept. 11 with the 1982 movie, “Blade Runner” and a discussion of the Richardson Reads One Book 2018 selection, “The Circle,” with Dr. Dennis Kratz, Dean of the School of Arts and Humanities at UT Dallas. Location is Alamo Drafthouse Cinema, 100 S. Central Expwy. Discussion begins at 7 p.m. followed by the movie at 7:45 p.m.

Admission at the door is free; reserved seats are available online for $5 (includes a $5 food/beverage voucher). For reserved tickets, click here. For more information about Arts Incubator Richardson, visit For more information about Richardson Reads One Book, click here.


“Pawgwarts” Party Sept. 8
The Richardson Animal Shelter will bring adoptable pets to be sorted into Harry Potter “Pawgwarts” (Hogwarts) houses Saturday, Sept. 8 from 11 a.m.-1 p.m. by the outdoor fountain plaza. All ages are invited; attendees may bring photos of their own pets to be sorted and enjoy Harry Potter-themed crafts and games.

No registration is necessary. The event will be held in the Basement Program Room of the Library in case of rain.

Harry Potter Trivia Event Sept. 8
How well do you know Harry Potter? Show off your knowledge of the Harry Potter books and celebrate Harry Potter’s 20th anniversary with “You’re a Quizzard, Harry!,” a pub-style trivia game, Saturday, Sept. 8 from 3-4 p.m. in the Basement Program Room.

For ages 11–18; no registration is necessary.

Tales for Tails Sept. 9
Tales for Tails
Tales for Tails will take place Sunday, Sept. 9 from 3-4 p.m. in the First Floor Program Room. Readers in grades K-4 can improve their reading confidence and skills by reading to a most appreciative audience—real live dogs, provided by Heart of Texas Therapy Dogs. All ages are invited to meet the dogs at 4 p.m.

Admission is free but a ticket is required; tickets are available at the door starting at 2:30 p.m. the day of the event.

Fall Storytimes Begin Sept. 10
Weekly book programs for children as young as six weeks up to age seven begin Monday, Sept. 10, and registration is underway. Session 1 runs from Sept. 10-Oct. 19, and Session 2 is Nov. 5-Dec. 14 (six-week sessions). New this fall is Sensory Storytime, a program for Richardson residents that supports children with sensory processing needs and developmental differences. Children will engage in sensory activities while sharing stories, songs and more; parents are required to attend and participate with their children.

For more information and to register, call 972-744-4358 or stop by the Youth Services Help Desk.

Skype with Author Chris Grabenstein Sept. 11
All ages are invited to chat with author Chris Grabenstein via Skype Tuesday, Sept. 11 from 4-5 p.m. in the First Floor Program Room. Grabenstein will discuss his books and then take questions from the audience.

Cookies and juice will be available while supplies last. There is no charge to attend.

C-Tech Kids Club Begins Sept. 13
Kids ages 9-12 years old who’d like to experiment with STEM activities are invited to join the Library’s new C-Tech Kids Club, meeting one Thursday each month through December from 4:30-5:30 p.m. Groups will have fun with littleBits, circuits, 3D art, virtual reality glasses, coloring templates and more.

There is no charge to attend but registration is required; groups will meet in Studio RPL (in the basement). For more information and to register, call 972-744-4358 or stop by the Youth Services desk.

Free Family Movie Sept. 13
The Library’s “Free Flix @6” movie series is back for fall fun Thursday, Sept. 13 with a showing of “Lady and the Tramp” from 6-8 p.m. All ages are welcome, admission is free and snacks are included.

Location is the First Floor Program Room. For more information, call 972-744-4358.



Blue Bags at Fire Station 6 Tomorrow
Fire Station 6 will offer blue recycling bags from 10 a.m.-4 p.m. Saturday, Sept. 8. The 30-gallon bags are sold in rolls for $3.50 for residents or $4 for nonresidents.
Fire Station 6 is located at 3591 Park Vista Rd. The bags are also available at City rec centers, the Senior Center, Service Center and City Hall during normal business hours. For more information, call 972-744-4111.

National Drive Electric Week Starts Tomorrow
National Drive Electric Week is Sept. 8-16, a nationwide celebration to heighten awareness of the widespread availability of all-electric and plug-in hybrid-electric vehicles, and the benefits of driving one. Richardson has at least eight electric vehicle charging stations within its borders, including two at Huffhines Recreation Center. For the latest news about driving electric vehicles, including information about tax credits, rebates and vouchers for electric vehicle owners, visit DFW Clean Cities at, a program of the North Central Texas Council of Governments and the Regional Transportation Council.



Facilities Specialist-Utility Systems ($3,312-$4649 monthly)
Public Services Water Operations Department is seeking individuals interested in performing skilled maintenance and repairs on electrical, electronic, plumbing, pumping, mechanical and motor control systems.

Maintenance Helper II ($2,206-$3,196 monthly)
The Public Services Department has multiple job openings in Streets, Water and Wastewater for individuals who love working outdoors doing repair and construction to streets and water distribution and wastewater collection systems.

Environmental Health Tech-part time ($11.56$18.91 hourly)
The Health Department is seeking individuals interested in assisting staff with complaint investigations, follow-ups, swimming pool inspections, water quality sampling and educational outreach activities.



Animal Shelter Pet of the Week
Meet Sabre! She is a beautiful black cat with gold eyes, about 14 years old and spayed. She was adopted from our Shelter about a year ago and unfortunately had to be returned when a family with allergies moved in. Sabre is a snuggler and loves attention. Please help this sweet girl find a loving home.

For information about other animals available for adoption, visit the Animal Shelter’s web page here.

City Council Links
Council Members
Meeting Agendas and Documents

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