The Severe Weather page provides critical information and resources for Richardson residents before, during, and after severe weather events. It covers storm debris removal, changes to trash and recycling services, power restoration guidelines, disaster recovery resources, damage reporting, and steps for staying safe and prepared.

Storm Debris Removal Plan

The City of Richardson’s Storm Debris Collection Plan follows a three‑phase process to clear debris efficiently:

Phase I – Clearing a Path: Crews push debris to the edge of the right‑of‑way, opening streets for emergency vehicles and residents.

Phase II – Curb‑to‑Curb Cleanup: Vegetative debris (branches, logs, shrubs) is collected from curbside piles. Place piles in the front right‑of‑way (not alleys) and keep them away from mailboxes, hydrants, and parked vehicles.

Phase III – Neighborhood Debris Removal: Larger or harder‑to‑remove debris is picked up; separate vegetative debris from construction materials and household waste.

Trash & Recycling Updates

During severe weather response, normal trash, recycling, and brush collection may be suspended or modified.

Power Restoration & Service Line Damage

Power Restoration:

• Report power outages, downed lines, and streetlight issues directly to Oncor at 888‑313‑4747 or text OUT to 66267.

• After power returns, reduce initial demand by turning off major appliances for 15 minutes and leaving a porch light on so crews know power is restored.

• Stay away from downed power lines and anything they may touch.

Service Line Damage:

• If your electric service equipment (meter base, weatherhead, riser) is damaged, hire a licensed electrician; Oncor cannot reconnect service until repairs are complete.

• Homeowners are responsible for repairs to their meter base and service mast; Oncor will repair the line up to the meter.

Recovery & Cooling Stations

Disaster Recovery Center (DRC):

• During major disasters, the City may open a DRC where residents can access FEMA Assistance and other state/federal resources. Locations and hours are announced through City channels.

Cooling & Charging Stations:

• When widespread outages or extreme heat occur, designated city facilities provide air‑conditioned spaces and device charging stations. Check the City’s website and social media for locations and schedules.

Assistance Resources:

• FEMA Assistance: Apply for federal aid at disasterassistance.gov or call 800‑621‑3362.
• Insurance Documents: Call 800‑252‑3439 for help locating insurance policies.
• Disaster Unemployment Assistance (DUA): Contact the Texas Workforce Commission at 800‑939‑6631.

Report Storm Damage

Residents are encouraged to document and report storm damage using the Texas Department of Emergency Management’s Storm Damage Form. Reporting damage—even minor issues—helps officials assess the severity of the event and may assist in securing federal assistance.

Report Storm Damage

Warning Sirens & Preparedness

When Sirens Will Sound:

• The National Weather Service issues a Tornado Warning or Severe Thunderstorm Warning for Richardson with destructive winds of 70 mph or greater.

• Trained storm spotters report a tornado likely to affect Richardson.

• Hail of 1.75 inches (golf‑ball size) is imminent.

• City officials determine there is an emergency requiring residents to seek shelter.

Actions When Sirens Sound:

• Go indoors and monitor local media (TV, radio) for instructions.

• Follow directions from local officials and the National Weather Service.

• Call 9‑1‑1 only for life‑threatening emergencies to keep lines open.

Prepare Today:

• Sign Up for Emergency Notifications: cor.net/Alerts.

• Enable Wireless Emergency Alerts (WEA): Ensure alerts are turned on in your mobile device settings.

• Make an Emergency Plan: Identify safe rooms, determine evacuation routes, and choose emergency contacts.

• Build a Supply Kit: Include water, non‑perishable food, flashlights, batteries, first‑aid supplies, medications, important documents, cash, and pet supplies.

• Learn More: Visit State Preparedness Resources for downloadable guides and videos.