The City of Richardson offers additional email services to keep residents informed and safe. This page introduces two services—our Community Notification System and Crime Statistics Email Updates—that provide rapid emergency alerts and localized crime information. Residents can choose the services that matter most to them and subscribe with confidence.

Community Notification System

The Community Notification System is the City’s official emergency alert platform. When critical situations arise—such as severe weather, infrastructure failures, or public safety threats—the system quickly distributes alerts and life‑safety instructions to residents and businesses. Messages are brief and actionable, helping you protect your family and property. Residents can specify how they wish to receive alerts (e‑mail, text, or phone) when they register.

Crime Statistics Email Updates

This subscription service delivers timely crime data to your inbox, giving residents a clearer picture of what is happening in their neighborhoods. The service uses police reports to compile trends and statistics city‑wide. It helps community members stay aware, practice crime prevention, and collaborate with local law enforcement.

Accessibility and Support

If you need assistance subscribing to these services or require accommodations for disability, please contact the Communications Department using the information above. Additional accommodations, such as large‑print or accessible formats, can be provided upon request.