Contact Us

Press Enter to show all options, press Tab go to next option

Contact Information

City of Richardson - Office of Emergency Management

Mailing Address: PO Box 830309
Richardson, TX 75083

Office hours are 8 a.m. to 5 p.m. Monday-Friday

 Please call 9-1-1 for emergencies and 972-744-4111 to report water issues.

Request Group Presentations 

The Office of Emergency Management provides public education presentations on disaster preparedness to groups within the City of Richardson.

Scout Merit Badges

The Boy Scouts of America motto is “Be Prepared” and that’s a large part of emergency management. Scouts who are working on their Emergency Preparedness Merit Badge are asked to visit with emergency management staff to learn about emergency management and how the Scouts can help their families become better prepared.

Richardson's Office of Emergency Management has developed a merit badge document to help answer questions that are in the merit badge requirements. While this should cover the basics, we encourage the Scout to contact us to answer any questions they may have and provide further information.

Emergency Management System

Emergency Management is a system of organized analysis, planning, decision-making and assignment of resources to mitigate, prepare for, respond to, and recover from the effect of all hazards that affect our community.

Principal Objective

It is the responsibility of the Office of Emergency Management to preserve, maintain, and/or reconstitute civic government ability to carry out the executive, legislative, and judicial process under the threat of occurrence of any emergency or major disaster that could disrupt normal daily operations. Its primary day-to-day operation is to identify and to mitigate the effects of natural, technological, environmental emergencies in so far as possible by means of preparing for and responding and recovering from their effects on the community.

Goals of Emergency Management

To ensure the continuity of Government, to coordinate emergency preparedness efforts, to establish, coordinate, and manage the Emergency Operations Center, manage effective and efficient recovery efforts of government, and maintain contact with the citizens its serves.