Richardson, TX
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Report an Outage
Important Power Outage Notification Numbers:
- To Report a Power Outage, Downed Power Line, or broken Streetlight: Contact Oncor at 888-313-4747 or www.oncor.com
- To Report Low-Hanging or Unburied Cables: Contact AT&T at 800-288-2020 and Spectrum at 855-757-7328
Sign Up to Get the Most Current Information
- Emergency Notification System - Allows the City to rapidly via calls, texts, and email of emergency situations (such as missing child, chemical spill, drinking water issues, and other public health concerns). Let responders know about your unique medical history and needs including severe allergies (latex, bee stings), heart problems, or high blood pressure.
- @RichardsonOEM Office of Emergency Management X - Follow OEM to learn more about how to prepare your family. Information provided is based on season, current emergency management topics and more.
- Get current weather information by city, state, or zip code. For weather on the go, search and download weather monitoring apps which can notify you automatically of National Weather Services Warnings, Watches or Advisories.
Request a Presentation
- The Richardson Office of Emergency Management provides public education presentations to local groups within the City of Richardson - Request a Preparedness Presentation
Save Valuable Time During an Emergency
- File of Life - Keep your medication types/dosage and other vital information on your refrigerator and ready for responders. Fire of Life kits are FREE and available at any Richardson Fire Station or the Richardson Senior Center located at 820 W. Arapaho Road. Kits have a magnetic sleeve, medical information form, and registration card.
- Lockbox - If emergency responders cannot get to you, they might have to break out a window or force open a locked door to reach you.
- Primarily for residents age 60 and above OR those with major medical needs (that could render them incapacitated or unconscious)
- Residents who live alone or are left alone regularly, the Residential Lockbox Program allows first responders quickly access to your home during medical or other emergencies limiting property damage due to forced entry. Don't delay the help you need when you call 9-1-1.
- State of Texas Emergency Assistance Registry - The STEAR program is a free registry that provides local emergency planners and emergency responders with additional information on the needs in their community.
Get the Scout Emergency Preparedness Badge
The Scouting America Emergency Preparedness Merit Badge is a good way to learn about how your community prepares for and responds to all hazards. The full list of requirements can be found here: https://www.scouting.org/merit-badges/emergency-preparedness/
The Office of Emergency Management is happy to help any youth in pursuing the merit badge. Out staff are registered Counselors with Circle Ten Council. We are also able to help with Requirement 9B and 10A. Please email oem@cor.gov to schedule a time to talk.
The Office of Emergency Management's mission is to ensure that the capability exists for all Richardson government departments to respond, manage, and recover from major emergencies and/or disasters. This is accomplished in part by the development of the City's Emergency Operations Plan (EOP), Recovery Plan, and the Continuity of Operations Plan (COOP).
The Office of Emergency Management serves as the designated office for monitoring state and federal standards and practices and as the technical advisor to the Mayor and staff in related issues governing the national emergency management/domestic preparedness system.
Director: Alisha Gimbel
Emergency Management Coordinator: Scott Greeson
Response and Recovery Coordinator: Ryan Steele