Our Mission and Vision

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We envision a department on the leading edge of technology and customer service, while maintaining a harmonious working environment built on the values of integrity, dedication, and compassion.

The Richardson Fire Department is a dynamic organization of highly trained and dedicated professionals committed to the delivery of quality services. We provide a proactive approach to training, planning, and public education. We strive to achieve a greater quality of life for our customers. 

Firm adherence to a code or standard of values. Being unimpaired, undivided, sound, and complete in ones belief and support of the values of honesty, fairness, strong character, trust, respect, and virtue.

To possess a wholehearted and unselfish loyalty and commitment to the organization 
and toward goals that are worthy.

Showing sympathetic concern for the suffering of others. Demonstrating empathy along with the desire to give aid or support or to show mercy.