Definition of Essential Businesses

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Business operators are directed to use guidelines to self-assess operations to determine if they are essential.

The City of Richardson has received several calls asking for clarification on how businesses are to determine if they are “essential” or not in relation to emergency closure orders effective 11:59 p.m. on March 24, 2020.

While definitions are provided, businesses are required to make a self determination following the guidelines below.

***This list is not all inclusive but is intended to provide guidance on what may remain open.***

E-mail for questions regarding what is essential vs. non-essential business.

Allowed to Stay Open
Below is a list of the “essential businesses” in Richardson that can continue operations under Richardson’s adopted Declaration of Disaster for a Local Health Emergency. Employees of essential businesses are still encouraged to practice social distancing, maintaining at least 6 feet between people in public areas, workplaces and residences.

Public Transportation

Additionally, the Department of Homeland Security has identified 16 critical infrastructure sectors whose assets, systems, and networks, whether physical or virtual, are considered so vital to the United States that their incapacitation or destruction would have a debilitating effect on security, national economic security, national public health or safety, or any combination thereof.

Visit for further clarification.

Business Resource
Texas Comptroller’s Office is offering assistance to those businesses that are struggling to pay the full amount of sales taxes they collected in February. For businesses that find themselves in this situation, the Comptroller's Office is offering assistance in the form of short-term payment agreements and, in most instances, waivers of penalties and interest.

Contact the Comptroller's Office's Enforcement Hotline at 800-252-8880 to learn about your options for remaining in compliance and avoiding interest and late fees on taxes due. 

Why Actions are Being Taken
Efforts to contain the spread of COVID-19 are focused on “flattening the curve,” or slowing the spread of the virus so that medical facilities are not overwhelmed. To do this, people are asked to practice social distancing and proper hygiene.

  • Social distancing means:
    • Maintaining a distance of at least 6 feet between yourself and others,
    • Avoiding congregating with other people,
    • Avoiding unnecessary physical contact.
  • Proper hygiene includes:
    • Not touching your face,
    • Covering your cough or sneeze with a tissue,
    • Washing your hands often with soap and water for at least 20 seconds,
    • If soap and water are not available, using an alcohol-based hand sanitizer.

The declaration is effective until April 30, 2020 or unless superseded, canceled, modified, amended or terminated by the Mayor and/or the City Council.

(All updates can be found on the City of Richardson’s COVID-19 news page at