Requests for Accommodation

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For accommodation requests for persons with disabilities, please call 972-744-0908 or email

Richardson Public Library Accessibility Policy

The Richardson Public Library is committed to providing equal access to Library materials, services, and resources for all patrons.  Library services are provided in a manner that respects the dignity and independence of persons with disabilities.  The Library strives to make its services relevant, inclusive and responsive to community needs.

The mission of the Richardson Public Library is to make freely and readily available to the members of the community materials that will aid them in the pursuit of education, information, and recreation.  The Library seeks to promote activities and ideas which will stimulate, enrich, and expand interests of both children and adults and to cooperate with other educational, cultural, social and civic groups in the community in areas of mutual interest.

The Library is an ADA compliant facility.  There are designated parking spaces for the exclusive use of the disabled with ramps at the front entrance that provide access for patrons with mobility issues and for patrons who use assistive devices.  There are automatic doors, elevators, wheelchair accessible drinking fountains, tables and catalog/computer workstations.  The Library shelves allow mobile access for patrons in wheelchairs seeking direct access to Library materials.  ADA compliant stalls and handrails are found in restrooms on every floor.  Service animals are permitted in all areas of the Library where patrons are normally allowed.

The Library provides well-lit areas for the users as well as table lamps for people who require a higher amount of lighting.  The Library signage is clearly readable and incorporates high contrast and large print.  In addition, there are two large illuminated magnifiers available at the Library.

Services and materials that the Library provides to people with disabilities include:

  • Mail delivery of Library materials to individuals who are homebound due to illness or disability
  • Rotating satellite collections of Large Print and audio materials at ten retirement homes, as well as the Richardson Senior Citizens Center
  • Interlibrary loans
  • Reference assistance by phone or e-mail, as well as in person
  • One-on-one appointments with librarians (Book a Librarian)
  • Large Print books and audiobooks on CD
  • Closed-captioned films
  • Downloadable e-Books, audiobooks, and magazines
  • 24-Hour Reference Library through online digital resources
  • Online access to personal Library account information, including the ability to renew materials online
  • Assistive machines for low vision patrons
  • Adjustable work tables for patrons in wheelchairs located on two floors
  • Talking Books Program offered through the Texas State Library for patrons who are blind or have low or impaired vision
  • MAGic computer station with MAGic software to magnify web sites up to 36 times and to read text aloud from web sites.  This station also has a large print keyboard
  • Device to magnify text up to 65 times in books or on items such as mail or pill bottles for low vision patrons
  • Device to read printed materials aloud for blind or low vision patrons
  • Sign language interpretive services for Library programs if requested at least 48 hours in advance

The City of Richardson will make all reasonable modifications to policies and programs to insure that people with disabilities have an equal opportunity to enjoy all City programs and services.