What if my items are late, lost, or damaged?

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Late, Lost or Damaged Items will be assessed a fee. 


All overdue items (except DVDs and Interlibrary Loans) $0.25/day
Overdue DVDs and Interlibrary Loans $1.00/day
Lost or Damaged Items  Cost of the Item + $5.00 Processing Fee 

All fees are paid at the 1st Floor Circulation Desk or by phone. The Library accepts cash, check, Visa or Mastercard. Please call the Circulation Department with any questions regarding your account at 972-744-4363.

When fees $25 or greater are not paid within two to four weeks' time, the Library account is automatically referred to a contract service, Unique Management Services, Inc., for assistance in recovering unpaid balances. At that time, an additional $10 fee is charged to the account to cover the City's expenses for recovery costs. The $10 collection fee is not waivable or refundable.

For more information, please contact the Library's Circulation Supervisor:                
Jennifer Davidson (jennifer.davidson@cor.gov)