The services had been operating on a modified schedule since April 9 due to staffing shortages created by COVID-19. Full staffing levels have returned, enabling normal collections to resume.
While recycling services were suspended, residents were still able to drop off their recyclables at two locations. The recycle bin at the Westside Pump Station, 101 N. Cottonwood Dr., will remain in place and continue to be open daily from 7 a.m.-9 p.m. The recycle drop off bins that have been in place at the Service Center will no longer be in service as of Monday.
Even with the resumption of normal collection service, please continue to abide by the guidelines issued by the Centers for Disease Control and Prevention to help slow the spread of COVID-19 and keep sanitation workers safe. If someone in your household is sick, the CDC recommends double bagging your trash before setting it on the curb for collection. When handling potentially contaminated items such as gloves and facemasks, remember to wear disposable gloves and wash your hands with soap and water for at least 20 seconds after handling trash bags.
Brush and Bulky Item Collection (BABIC)
There have been no changes to BABIC service at this time. The City has seen an increase in BABIC calls with the onset of spring and more people staying home due to COVID-19. To help crews meet this new demand, residents are asked to “Think Big” by only requesting BABIC when there is a sufficient amount of material to require a truck to haul the waste.
Items weighing 50 or more pounds, such as large furniture or appliances, should be set out for BABIC. Small piles of brush, lawn clippings and anything else weighing less than 50 lbs. should be disposed of through regular solid waste pickup.
1260 Columbia Dr
Main Number: 972-744-4111
In most cases, the trash is collected in the alley behind the home where the property line meets the alley. The primary exception to that method is on streets with unpaved alleys. For homes on these streets, collection occurs at the front curb. In front curb collection, bags should be set out on the parkway (the grassy area between the sidewalk and the curb). City Solid Waste crews will only collect bagged trash and/or 1 cubic foot of loose trash, such as twigs or small appliance boxes, that is easily accessible. The City of Richardson does not use any type of receptacle and crews do not retrieve bagged trash out of them.
Note: Regular Trash Solid Waste crews are NOT allowed to collect any trash bag that weighs more than 50 pounds. In the case of bulky or heavy trash, the resident must call or make an online request for a Special Collection.
City Ordinance requires that regular trash be set out at the collection point by 7:00 A.M. on the Regular Trash Collection day. City Ordinance also prohibits residents from allowing regular trash bags to be set or left out on days other than designated collection days.
You may purchase Black Bags from the City because these bags meet code requirements. Regardless of where the bags are purchased, the City recommends black or dark-colored bags that are 2 mils in thickness, to ensure proper collection.
Drop Off Centers
You may also drop-off your regular trash at the following location:
You must provide a drivers license and current water bill for proof of residency
- Transfer Station, 1601 E. Lookout Drive, 972-234-3247
Open 8:00 a.m. - 4:30 p.m. Monday - Saturday
Note: The Transfer Station does not accept hazardous waste (including toxic, corrosive, and flammable chemicals) or electronics. Please check our Household Hazardous Waste page to determine what items cannot be dropped off as regular trash and where you can dispose of those items properly.
Trash will not be collected on scheduled City holidays
There will be no makeup days for trash collection. See the Residential Recycling page for information on recycling makeup days.