Water Production

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Water Tower

Water Production (SCADA)
The City of Richardson Water Production staff is charged with the responsibility of providing safe potable water to all customers. Water Production staff utilizes a state-of-the-art Supervisory Control and Data Acquisition (SCADA) system to manage and control the water and wastewater systems from a central control room. This system is operated at all times to maintain adequate pressure throughout the water system. Water Production staff also operate as a 24 hour response center for all calls not requiring police or fire for internal and external customers. Water Production staff can be reached at (972) 744-4111. 
 Water Sample

Water Quality 
The City of Richardson employs a Water Quality Technician who facilitates water sampling to meet standards set by the Environmental Protection Agency (EPA), Texas Commission on Environmental Quality (TCEQ), and Texas Water Development Board (TWDB). These standards require taking daily chlorine residual in each pumping zone, 100 bacteriological samples monthly, pH and THM/HAA5 samples quarterly, Nitrite/Nitrate samples annually, Triennial Lead and Copper samples, and special bacteriological samples for new construction lines. The Water Quality Technician must complete water quality reports to maintain compliance.

Plant Maintenance
Plant Maintenance performs preventative maintenance and repair of pumps, electrical controls, building electrical, plumbing, and HVAC at 5 pump stations (25 total Service Pumps), 7 ground storage reservoirs, 7 elevated towers, 5 sewer lift station and 6 valve vaults.

Pump Station

 Water Quality Report

Richardson Water Utility employees take pride in delivering safe and “superior” quality drinking water to our customers. “Superior,” is the rating of our water system by the Texas Commission on Environmental Quality (TCEQ). Water quality reports for the City of Richardson are available on our Water Quality page