Awards and Achievements

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2014     |     2015     |     2016   |   2017

2018
1st place – Public Affairs “2018 State of the City Address”
Texas Association of Telecommunications Officers and Advisors
November 2018

The opening video to the 2018 State of the City Address features appearances from each of the seven members of the Richardson City Council in addition to video footage showcasing the best of Richardson.

Click here to watch the video on YouTube
Honorable Mention – Documentary “Richardson’s Inclusive Playground”
Texas Association of Telecommunications Officers and Advisors
November 2018

This video was created in support of the fundraising efforts for the Inclusive Playground at Cottonwood Park. It featured interviews with numerous people, including residents who will benefit from the park.

Click here to watch the video on YouTube
Honorable Mention – Public Education “Phil-up the Blue Bag”
Texas Association of Telecommunications Officers and Advisors
November 2018

Increasing the percentage of Richardson residents who recycle is a focus for the City Council. The video was created to promote the City’s new recycling mascot, Phil-up the Blue Bag.

Click here to watch the video on YouTube
Honorable Mention – Public Service Announcement “Think Big”
Texas Association of Telecommunications Officers and Advisors
November 2018

In an effort to make the City’s Brush and Bulky Item Collection service more efficient, a campaign was launched to encourage residents to “Think Big” when requesting BABIC. This short, animated video explained why “thinking big” was important.

Click here to watch the video on YouTube
Honorable Mention – Partnership Production “Defend Your Drains”
Texas Association of Telecommunications Officers and Advisors
November 2018

This animated video was created by the City of Richardson’s Citizen’s Information Television Division at the request of the North Texas Municipal Water District. It highlights ways to ensure that stormwater and sewer drains do not become clogged.

Click here to watch the video on YouTube

International Festivals and Events Association
October 2018

Wildflower
1st Place Gold – Best Social Media
1st Place Gold – Best Volunteer Program
1st Place Gold – Best Event Within an Existing Festival
2nd Place Silver – Best Radio Promotion
3rd Place Bronze – Best Street Banner

Cottonwood
1st Place Gold – Best Event Invitation
3rd Place Bronze – Best Social Media Campaign
3rd Place Bronze – Best Social Media Site
3rd Place Bronze – Best Commemorative Poster
3rd Place Bronze – Best Other Merchandise

Certificate of Achievement for Planning Excellence
American Planning Association—Texas Chapter
October 2018

Development Services received the Certificate of Achievement for Planning Excellence from the Texas Chapter of the American Planning Association. The award “recognizes a commitment to professional planning by City Administration, Elected and Appointed Officials, and exemplary professional standards demonstrated by the Planning Staff.” Development Services was also recognized for increasing awareness of professional planning, enhancing neighborhood and citizen recognition of planning efforts, encouraging the funding of professional training for staff, and aiding in economic development and community image. The department has received this award annually since 2006.

Award of Excellence – Video Public Service Announcement – “Becoming a Lifeguard”
3CMA
September 2018

This video was used by the Parks and Recreation Department to recruit lifeguards for work at the City’s aquatic facilities. The award was presented by the City-County Communications and Marketing Association, a national organization.

Silver Award – DFW Clean Cities Fleet Recognition Awards
North Central Texas Council of Governments
August 2018

Richardson received Silver certification for the second consecutive year. The awards are presented annually by the North Central Texas Council of Governments to recognize fleets that go the extra mile to reduce petroleum and improve the air all North Texans breathe.

Read Full Article
Law Enforcement Agency Best Practices Recognition Program
Texas Police Chiefs Association Foundation
August 2018

The Richardson Police Department has earned “Recognized” status in the Texas Police Chiefs Association Foundation’s Best Practices Program. The voluntary program was developed by Texas law enforcement professionals to assist agencies in the efficient and effective delivery of service, the reduction of risk, and the protection of individual’s rights. Richardson PD was first awarded “Recognized” status in 2009 for compliance with 166 Texas Law Enforcement Best Practice standards. In order to maintain “Recognized” status the Department must go through the re-recognition process every four years.

Communications / Marketing Awards
Texas Association of Municipal Information Officers
June 2018
  • TAMI Award – Best App (Sherrill Park Golf Course App)
  • TAMI Award – Best Website
  • TAMI Award – Video Public Service Announcement (Pet Adoption Guide)
  • Award of Honor – Marketing Plan or Campaign (2017 Lifeguard Recruitment)
The City of Richardson has received multiple awards for its communications and marketing efforts from the Texas Association of Information Officers (TAMIO). The awards recognize outstanding communication by Texas communities in a variety of categories including website, social media, video production and publications.

Mission: Lifeline EMS Gold Award
American Heart Association
June 2018

The award recognizes the Fire Department’s success and commitment in implementing specific quality improvement measures for the treatment and transporting of patients who suffer a severe heart attack known as a STEMI (ST Elevation Myocardial Infarction). This is the second time Richardson's Fire Department has received the Gold Award.

For a Ninth Year Richardson Maintains Highest Credit Rating From Moody’s And S&P
March 2018

For the ninth year in a row, both the Moody’s and Standard and Poor’s credit rating agencies have reaffirmed Richardson’s “Triple A” status, the highest possible rating available for credit worthiness. Richardson has held AAA status from Standard and Poor’s for 11 years now, and this is the ninth year in a row the City has received an Aaa rating from Moody’s.

Read Full Article
2017
1st place – Student/Intern Production “Lifeguard Recruitment: Becoming a Lifeguard”
Texas Association of Telecommunications Officers and Advisors
November 2017

When the Parks and Recreation Department was having issues filling summer lifeguard jobs, the Citizen’s Information Television Division partnered with the video production class at Richardson High School to create two videos to help promote being a lifeguard as a summer job. The videos won both first and second place in the Student/Intern Production category.

Click here to watch the video on YouTube
2nd place – Student/Intern Production “Lifeguard Recruitment: Summer Lifeguard Job”
Texas Association of Telecommunications Officers and Advisors
November 2017

When the Parks and Recreation Department was having issues filling summer lifeguard jobs, the Citizen’s Information Television Division partnered with the video production class at Richardson High School to create two videos to help promote being a lifeguard as a summer job. The videos won both first and second place in the Student/Intern Production category.

Click here to watch the video on YouTube
2nd place – Profile of an Organization or Department “2017 State of the City Open Video”
Texas Association of Telecommunications Officers and Advisors
November 2017

The opening video to the 2017 State of the City Address features appearances from each of the seven members of the Richardson City Council in addition to video footage showcasing the best of Richardson.

Click here to watch the video on YouTube
1st place – Public Service Announcement “Water Rate Increase”
Texas Association of Telecommunications Officers and Advisors
November 2017

Following an increase in the water rates, this video was created to remind people that an increase in water usage will result in higher bills than they paid the previous year.

Click here to watch the video on YouTube
Scenic City Certification Program of Scenic Texas
October 2017

The City of Richardson has been re-certified as a Platinum Scenic City by the Scenic City Certification Program of Scenic Texas—the highest level certification offered. Richardson previously received the Platinum Certification in 2014.

Richardson is one of only 12 Texas cities to earn the Platinum designation for demonstrating a commitment to incorporating enhanced development standards.

The Scenic City Certification Program is a project of Scenic Texas and its program partners, and is the first in the U.S. to incorporate a comprehensive set of model standards for design and development of public roadways and public spaces into one program. In granting the City of Richardson its Platinum Certification, Scenic Texas gave Richardson maximum points for the planting and upkeep of trees along roadways and in medians, for lighting standards for streetscapes and public spaces, and for being a billboard-less city. Learn more at www.sceniccitycertification.org.

Week in Review Article -- Oct. 6, 2017
Silver Award – DFW Clean Cities Fleet Recognition Awards
North Central Texas Council of Governments
August 2017

Richardson received Silver certification for the second consecutive year. The awards are presented annually by the North Central Texas Council of Governments to recognize fleets that go the extra mile to reduce petroleum and improve the air all North Texans breathe.

Read Full Article
Texas Festivals and Events Association
July 2017

Wildflower
1st Place Gold - Best Social Media
2nd Place Silver - Best Event Program
3rd Place Bronze - Best Event Website
3rd Place Bronze - Best Giveaway Item
3rd Place Bronze - Best Miscellaneous Print Material

Cottonwood
1st Place Gold - Best T-Shirt
2nd Place Silver - Best Promotional Brochure
2nd Place Silver - Best Social Media

2017 Celebrating Leadership in Development Excellence Award
North Central Texas Council of Governments
June 2017

The City of Richardson has earned a 2017 Celebrating Leadership in Development Excellence Award from the North Central Texas Council of Governments for its innovative planning and strong implementation support for the CityLine transit-oriented development. Read Full Article
Five Transparency Stars Award
Texas Comptroller's Office
June 2017

Richardson has received the full complement of Transparency Stars from the Texas Comptroller’s Office for meeting specific financial transparency goals. Richardson received the stars in the areas of Traditional Finances, Contracts and Procurement, Economic Development, Public Pensions and Debt Obligations. Read Full Article
Mission: Lifeline EMS Gold Award
American Heart Association
Texas Comptroller's Office
June 2017

The award recognizes the Fire Department’s success and commitment in implementing specific quality improvement measures for the treatment and transporting of patients who suffer a severe heart attack known as a STEMI (ST Elevation Myocardial Infarction). This is the first time Richardson's Fire Department has received the Gold Award.

Aaa Rating
Moody's
March 2017

Moody's said "The Aaa rating reflects the city’s relatively large and affluent tax base that is bolstered by a sizable business district that draws a large daytime population, strong financial management with historical stability in reserve levels, and moderate yet manageable debt burden.”

AAA Rating
Standard and Poor's
March 2017

Standard and Poor’s said Richardson’s “Triple A” rating was based on the city’s, “very strong economy, very strong management, very strong budgetary flexibility, very strong liquidity, strong financial policies and practices, strong budgetary performance and strong institutional framework.”

2016
Digital Cities Survey Award
The Center for Digital Government
November 2016

The annual survey recognizes leading examples of cities using technology to improve services and boost efficiencies. The survey focuses on 10 initiatives across four categories: citizen engagement, policy, operations, and technology and data. Responses were reviewed and judged based on a set of criteria and how well the cities implemented these services across the city.

North Region Park Design Excellence Award
Texas Recreation and Park Society
November 2016

This honor recognizes CityLine Park for its overall outstanding design elements and functionality, and for the collective cooperation and coordination between the City of Richardson and KDC Real Estate Development & Investments, CityLine's developer, in planning and creating the park.

1st place – Public Service Announcement - “Animal Shelter Promo”
Texas Association of Telecommunications Officers and Advisors
September 2016

CITV produced a popular advertising campaign using high quality slow motion video showcasing adoptable animals. These images combined with a fun soundtrack helped raise awareness and strengthen the brand of the Animal Shelter.

Click here to watch the video on YouTube
1st place – Special Audience “2015 Bond Video – Spanish Language Version”
Texas Association of Telecommunications Officers and Advisors
September 2016

In support of the 2016 Bond election CITV produced an informational video explaining what each bond proposal would entail. The video was translated into Spanish in an effort to reach more of our community.

Click here to watch the video on YouTube
1st place – Profile of an Organization / Department – “State of the City Intro”
Texas Association of Telecommunications Officers and Advisors
September 2016

This video is our chance to show everyone all the great things we’ve accomplished as a City. High production value and a concise message help propel this project to new heights.

Click here to watch the video on YouTube
2nd place – Event / Program Promotion – “Richardson Promo”
Texas Association of Telecommunications Officers and Advisors
September 2016

What’s so great about Richardson? Here, let us tell you. Exuding a warm hometown feeling this video allows us to share just how our amenities, businesses, recreation and entertainment options blend together to provide a lifestyle second to none.

3rd place – Documentary - “MRMC Legacy Award Acceptance Video”
Texas Association of Telecommunications Officers and Advisors
September 2016

This documentary style piece features many influential leaders from throughout our City government detailing the history of how the Methodist Richardson Medical Center has impacted our community through the years.

Click here to watch the video on YouTube
Award of Excellence – TV and Video One-Time Special Programming – “MRMC Legacy Award Video”
3CMA
September 2016

This documentary style piece features many influential leaders from throughout our City government detailing the history of how the Methodist Richardson Medical Center has impacted our community through the years.

2nd Place – Promotion of a City/County – “Richardson Promo 2015”
National Association of Telecommunications Officers and Advisors
September 2016

What’s so great about Richardson? Here, let us tell you. Exuding a warm hometown feeling this video allows us to share just how our amenities, businesses, recreation and entertainment options blend together to provide a lifestyle second to none.

Click here to watch the video on YouTube
Bronze Award – DFW Clean Cities Fleet Recognition Awards
North Central Texas Council of Governments
August 2016

Richardson received Bronze certification in the North Central Texas Council of Government’s DFW Clean Cities Fleet Recognition Awards. The awards recognize cities that go the extra mile to improve air quality.

Read Full Article
City Council of the Year
Texas City Management Association (TCMA)
July 2016

The award, which honors "outstanding city councils that have made signification contributions to local government in Texas," was announced at TCMA's annual conference in June. Councils applying for the TCMA's City Council of the Year award had to excel in several areas, including Demonstrated Commitment to Ethics; Places Welfare of the Citizenry Above Personal and Political Motives; Functions as a Policy-Making Body; Supports Prudent Financial Management; Supports Professional Development; Maintains Harmonious and Supportive Relationships Among Council Members; and Demonstrates Strong Efforts to Promote Community Awareness and Positive Community Relations.

Award of Honor – Special One Time Program – “State of the City Intro”
TAMIO
June 2016

This video is our chance to show everyone all the great things we’ve accomplished as a City. High production value and a concise message help propel this project to new heights.

Communications / Marketing Awards
Texas Association of Municipal Information Officers
June 2016

TAMI Award - External Newsletter (Richardson Today)
Award of Honor - Special One-Time Video (MRMC Legacy Award Video)
Award of Honor - Marketing Plan / Campaign (2015 Bond / Charter Election)

The City of Richardson has received multiple awards for its communications and marketing efforts from the Texas Association of Information Officers (TAMIO). The awards recognize outstanding communication by Texas communities in a variety of categories including website, social media, video production and publications.

Mission: Lifeline EMS Silver Award
American Heart Association
May 2016

The award recognizes the Fire Department's success and commitment in implementing specific quality improvement measures for the treatment and transporting of patients who suffer a severe heart attack known as a STEMI (ST Elevation Myocardial Infarction). This is the first time for Richardson's Fire Department to be given this award.

Neighborhood Impact Deal of the Year Award
Dallas Business Journal
April 2016

The January 2015 land acquisition by the City involved the 58 acres of historical, hardwood forest located adjacent to the existing Spring Creek Nature Area. The purchase more than doubled the size of the nature area, which is located south of the emerging CityLine mixed-use development.

"Triple A" Status Credit Rating
Moody's and Standard and Poor's
April 2016

For the seventh year in a row, both the Moody’s and Standard and Poor’s credit rating agencies have reaffirmed Richardson’s “Triple A” status, the highest possible rating available for credit worthiness. Richardson has held AAA status from Standard and Poor’s for nine years now, and this is the seventh year in a row the City has received an Aaa rating from Moody’s.

Park Design Excellence Award
Texas Recreation and Park Society (TRAPS)
March 2016

Bush Central Barkway received the 2016 Park Design Excellence Award during an awards ceremony held at the TRAPS Annual Institute and Expo in Galveston, Texas. This honor recognizes Bush Central Barkway for its overall outstanding design elements and functionality, and for the collective cooperation and coordination among the City of Richardson, The Texas Department of Transportation (TxDOT) and Oncor Electric to complete the development of the park.

Achievement of Library Excellence Award
Texas Municipal Library Directors Association
January 2016

Since 1966, the Texas Municipal Library Directors Association has worked to promote the public library profession, to improve the methods of providing library service, and to maintain high standards of professional ethics. In 2015, only 41 public libraries of the 556 who applied earned the Achievement of Library Excellence Award. This year marks the 11th year the Richardson Public Library has won this award.

2015
Urban Design Award - Honorable Mention
Greater Dallas Planning Council
December 2015

The Greater Dallas Planning Council annually recognizes outstanding urban planning and design in the North Texas region through their Urban Design Awards. Award winners exemplify best practices in urban design by employing innovative strategies to improve the quality of place and quality of life in the community. In 2015, the City of Richardson received recognition for the Main Street/Central Expressway Form Based Code.

Park Design Excellence
Texas Recreation and Park Society
November 2015

This award recognizes top professional design quality and recreation usage among cities throughout North Texas.

TRAPS Award
North Region of the Texas Recreation and Park Society
November 2015

The Parks and Recreation Department won a Park Design Excellence Award from the North Region of the Texas Recreation and Park Society (TRAPS), for Bush Central Barkway, the city’s dog park. The award recognizes a park development project each year that displays a high degree of professional design quality and recreation usage.

Certificate of Achievement for Planning Excellence
Texas Chapter of the American Planning Association
October 2015

The Texas Chapter of the American Planning Association’s program of recognizing planning excellence in municipalities throughout the State evaluates community’s level of training of Planning Commissioners and professional staff, professional qualifications of the planning staff, breadth and currency of master plan components and completion of other planning related projects. The goals of the program include increasing community awareness of the importance of planning, recognizing planning departments which meet certain professional requirements, recognizing planning efforts that have achieved community support, encouraging the funding of professional training for Planning Commissioners and staff, and aiding economic development and community image. This year marks the 10th year the City of Richardson has won this award.

Digital Cities Award – Top 10 Cities in America
Center for Digital Government
October 2015

The Center for Digital Government (CDG) is a national research and advisory institute focused on information technology polices and best practices in state and local government. Each year, the CDG conducts the Digital Cities Survey which examines U.S. cities using innovative technologies to increase transparency, engagement and cybersecurity to their customers and citizens. In 2015, the City of Richardson was awarded third place over 300 government agencies and was the only Texas City to rank in the top 10 in the 75,000-124,999 category.

Bronze Award – DFW Clean Cities Fleet Recognition Awards
North Central Texas Council of Governments
August 2015

Richardson received Bronze certification in the North Central Texas Council of Government’s inaugural DFW Clean Cities Fleet Recognition Awards. The awards recognize cities for steps they take with their vehicular fleets to improve air quality.

Read Full Article
Certificate of Achievement for Excellence in Financial Reporting
Government Finance Officers Association of the United States and Canada (GFOA)
July 2015

Awarded for Excellence in Financial Reporting to the City for its Comprehensive Annual Financial Report for the fiscal year ended September 30, 2014. This was the thirty seventh year that the City has received this prestigious award. In order to be awarded a Certificate of Achievement, a municipality must publish an easily readable and efficiently organized Comprehensive Annual Financial Report. This report satisfied both generally accepted accounting principles and applicable legal requirements.

Achievement of Excellence in Procurement Award
National Procurement Institute
July 2015

Recognizes organizational excellence in procurement by measuring innovation, professionalism, e-procurement, productivity, and leadership attributes of the procurement function. The Richardson Purchasing Department has received this award for the past 18 years and is one of only 44 agencies in Texas and one of only 65 cities in the United States and Canada to receive the award.

Bicycle Friendly Community - Bronze
The League of American Bicyclists
June 2015

A Bicycle Friendly Community welcomes bicyclists by providing safe accommodations for bicycling and encouraging people to bike for transportation and recreation. Making bicycling safe and convenient are keys to improving public health, reducing traffic congestion, improving air quality and improving quality of life. In 2015, the City of Richardson earned the Bronze level of Bicycle Friendly Community, one of only seven communities in the state of Texas and the first in North Texas.

Celebrating Leadership in Development Excellence Award - Special Development
Center for Development Excellence
June 2015

Since 2003, the Center of Development Excellence has invited local developers, builders, designers, cities, counties, special districts, media organizations/individuals and others based in the 16-county North Central Texas region to submit applications for the biennial CLIDE Awards Program. During each cycle, a distinguished panel of experts reviews all eligible applications and selects those that meet the highest standards as CLIDE Award recipients. In 2015, the City of Richardson received recognition for the Spring Creek Nature Area Expansion in the Special Development category.

CLIDE Award
North Central Texas Council of Government
June 2015

The City of Richardson earned the 2015 Celebrating Leadership in Development Excellence (CLIDE) Award from the North Central Texas Council of Governments (NCTCOG) for its innovative and forward-thinking Spring Creek Nature Area expansion acquisition. The acquisition, completed in early 2015, was recognized in the awards program’s Special Development category, which acknowledges projects that exemplify one or two of the key principles of development excellence, and which are outstanding in their promotion of selected principles.

Distinguished Budget Presentation Award for FY15
Government Finance Officers Association (GFOA)
May 2015

The GFOA established the Distinguished Budget Presentation Awards Program in 1984 to encourage and assist state and local governments to prepare budget documents of the very highest quality that reflect both the guidelines established by the National Advisory Council on State and Local Budgeting and the GFOAs best practices on budgeting and then to recognize individual governments that succeed in achieving that goal. This year marks the 17th such award for the City's budget.

Certificate of Distinction
Government Treasurers’ Organization of Texas
March 2015

Awarded for a two year period and recognizes organizations with outstanding examples of written investment policies that comply with the Texas Public Funds Investment Act (PFIA).

Recreation Facility Design Excellence
Texas Recreation and Park Society
March 2015

Heights Recreation, Family Aquatics, & Gymnastics Centers were recognized at the state level of TRAPS for representing the creation of the City's first recreation center & pool. The award recognizes design elements, functionality, and offering recreation solutions to meet the needs of the community.

“Triple A” Bond Rating
Moody’s and Standard and Poor’s Credit Rating Agencies
March 2015

Both the Moody’s and Standard and Poor’s credit rating agencies reaffirmed Richardson’s “Triple A” status. Richardson has held AAA status from Standard and Poor’s for eight years now, and this is the sixth year in a row the City has received a Aaa rating from Moody’s. Richardson’s stable local economy and responsible fiscal management were cited as areas of excellence leading to Aaa and AAA ratings.

2014
Platinum Scenic City Certification
Scenic Texas
September 2014

The City of Richardson earned a Platinum Scenic City Certification from Scenic Texas - the highest level certification offered. When the certification was received, Richardson was one of eight Texas cities to earn the Platinum designation for demonstrating a commitment to incorporating enhanced development standards. The scoring was based on 70 possible criteria including percentage of park and open space, strong litter enforcement laws, street lighting standards, parking lot landscaping and utility line management.

Silver Circle Award – TV and Video One-Time Special Programming – “State of the City”
3CMA
September 2014

The City’s State of the City Address, which is broadcast live on both the City’s cable channel and on the internet, was presented the Silver Circle Award by 3CMA, a national organization for government communications and marketing. The annual event features not only a live address by the mayor, but also packaged video pieces created by Citizens Information Television.

Class 1 ISO Rating
The Insurance Services Office
March 2014

The Richardson Fire Department officially received its Class 1 ISO rating effective March 1, 2014. The Insurance Services Office (ISO) is a leading supplier of statistical, underwriting and actuarial information for the property/casualty insurance industry. The ISO rating is used to measure the quality and effectiveness of fire protection in a community. Additionally, it allows residential and commercial property owners the opportunity to obtain the best possible insurance rates.