Richardson CARES (Citizens Academy & Resource Education Series) offers residents and stakeholders an operational, behind-the-scenes look at Richardson’s municipal government.

Participants learn about municipal programs, projects, and services including public safety, utilities, parks, and administration, with opportunities to visit facilities and meet staff.

Who Can Participate?

Participation is open to community stakeholders age 18 and older. Class size is limited to 25 participants.

A selection process helps ensure participants represent diverse perspectives and have a strong interest in municipal government.

Selection considerations include:

• Application submission date
• Living, working, or owning a business in Richardson
• Attending school within city limits
• Diversity of age groups and geographic areas
• Community involvement and leadership

When is CARES?

Classes meet for 8 weeks on Thursdays, typically beginning the first Thursday after Labor Day.

Participants must attend at least 80% of sessions to receive a certificate of completion.

Why Participate?

The CARES program provides direct insight into how Richardson’s municipal government operates.

Participants gain knowledge of city services including infrastructure, utilities, parks, EMS, and law enforcement, and meet the professionals who manage them.

Participant Expectations

Attendance

Participants must attend at least 80% of sessions. Please review the schedule before applying.

Code of Conduct

• Be considerate: Arrive on time and minimize disruptions.
• Be respectful: Listen actively and avoid side conversations.
• Engage appropriately: Allow all participants opportunities to ask questions.
• Be inclusive: Treat all individuals with dignity and respect.
• Use professional language: Harassment or exclusionary behavior is not acceptable, including:
  • Threats of violence
  • Discriminatory language
  • Personal insults
  • Unwelcome attention
  • Encouraging harmful behavior

2025 CARES Schedule

Contact Information