Richardson, TX
Home Menu2025 - 2027 Statement of Goals
ROLE OF COUNCIL
The role of the Council is to be responsible, ethical, transparent, and resourceful advocates of the City. We communicate with, seek input from, and provide a voice for residents and all stakeholders. We set policies and develop strategies that will ensure transparency and enable us to achieve our vision.
The Council supports city staff by providing the resources, direction, and guidance that enables the City Manager to implement the operational and tactical aspects of our vision, goals, and strategies.
RULES OF ENGAGEMENT
The Council will work to achieve a result that is in the best interest of our residents and all stakeholders. We will strive to keep our discussions relevant and productive and will be supportive of all Council decisions. While executing our duties, the Council will interact with each other, staff, and stakeholders:
Respectfully
We are willing to listen to and recognize the potential value of differing ideas and opinions in a non-partisan manner.
Professionally
We are willing to listen to and recognize the potential value of differing ideas and opinions in a non-partisan manner.
Efficiently
We value city resources and the time of others, and we will work to limit interruptions and distractions.
We agree to use these rules to hold each other accountable.
VISION STATEMENT
Richardson is recognized and studied for being a well-run, professionally managed, forward-looking city, and for our ability to create a clean, safe, vibrant, diverse and inclusive community in which residents and all stakeholders enjoy high-quality amenities, arts, and entertainment.
Residents and visitors value our accessibility, the quality and variety of our city services, recreational opportunities, green spaces, housing, educational opportunities, retail and restaurant choices, and transportation options.
We have a thriving, diverse business community whose success is supported by a superior infrastructure, access to a talented, well-educated, and engaged workforce, a business-friendly environment, access to the North Texas region, and a culture that embraces and nurtures entrepreneurship and innovation.
GOALS
- To have well-trained, engaged, and innovative employees who deliver an exceptional customer experience while working in a safe, inclusive, and equitable environment
- To have clear, effective, efficient, continuously improved, and consistently applied processes and policies that make it easy for residents, employees, and all stakeholders to interact with the City
- To have residents and all stakeholders choose Richardson as the best place to locate, contribute, and engage
- To effectively, efficiently, and transparently manage city resources while maintaining and enhancing city services
STRATEGIES
- Attract, develop, and retain high-quality, innovative employees
- Continue to explore unique opportunities to attract and retain residents and all stakeholders
- Promote economic development that benefits the whole city
- Ensure systems are safe and secure
- Maintain strong fund balance and bond rating
- Work to increase public engagement and input
- Improve access, usability, and user experience with policies, processes, and procedures
- Value, protect, and create a positive return on City, resident, and other stakeholder investments in the City
- Document and continuously improve innovative business processes
- Protect and promote innovative integrity and vitality programs to support neighborhood desirability and encourage reinvestment
- Promote an ecosystem of innovation and entrepreneurship where businesses of all sizes can thrive
- Leverage our regional leadership position to positively impact County, State and Federal issues
- Explore alternative funding opportunities
- Effectively navigate the regulatory environment