Response Center
Water Line Break
BABIC Truck
Water Line Break
Water Line Break

24/7 Response Center

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Contact Information
1260 Columbia Dr
Main Number: 972-744-4111
Answered 24/7
Police Non-Emergency
972-744-4800

When to Call:

  • Special Pickup: furniture/appliance or brush and branches
  • To rent a dumpster for temporary use
  • Reporting a sewer problem
  • Reporting a water leak or low water pressure
  • Debris in the street

How to Report a Problem

Call 972-744-4111 and select from the following:

  • Prompt 1 - (BABIC) Brush and Bulky Item Collection (Furniture, Appliances, etc.)
  • Prompt 2 - Home Chemical Collection Information
  • Prompt 3 - Water Conservation Information
  • Prompt 4 - Report Missed Recycling Collection
  • Prompt 5 - Commercial Solid Waste Information
  • Prompt 6 - Construction Noise Complain, After Hour Animal Services Call or other information.
  • Prompt 7 - Speak to an Attendant